Returns & Exchanges
At Stub Stories, we want your fashion narrative to be perfect, which is why we offer a 30-day window for returns or exchanges on all unworn garments. If your latest piece doesn't fit your story, we are here to help you find the right chapter.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags remain attached and the garment is in its original, unworn condition.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Refund Processing
Once our team inspects your return, we will process your refund or ship your exchange within 5-7 business days to your original payment method.