Frequently Asked Questions
Everything you need to know about your next favorite fit.
How long does shipping take?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days domestically, while international shipping may take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the 'Fit Notes' section for item-specific advice.
Are your materials sustainably sourced?
At Stub Stories, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we partner exclusively with factories that ensure fair wages and safe working conditions.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders almost immediately. You can cancel or modify your order within 60 minutes of purchase by contacting our support team via live chat or email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.